Company

Commitment to Quality

At HQC we are committed to quality.

Unlike our competitors, we actively use quality control during our entire manufacturing process. This means rather than catching a problem after production, we can ensure quality while we are producing. These higher standards lead to better quality products which decrease customer waste and manufacturing down time.

We are ISO 13485 certified for medical device manufacturing, SQF certified for food safety and IMS (Interstate Milk Shippers) certified for dairy products. While many companies boast being “food safe compliant”, this does not mean they are tested or audited as such! Rather than operating under this type of “honors system”, HQC actively invests in third-party audits to hold us accountable and evince that we exceed the standards for food and medical device safety.

Quality assurance lab testing equipment

Employees from all departments are empowered to identify any possible problems and ask for a review of questionable products or processes.

HQC then conducts daily meetings where ownership and upper management review potential quality issues from the previous 24 hours. These open forum meetings allow for issues to be addressed, prevented and/or solved regularly. Over 1,000 hours of our collective time is dedicated to these daily reviews!

Results from active internal and external audits are used for the betterment of HQC and ultimately our customers. From order entry to shipping, each area is thoroughly audited as part of our quality control system at HQC.

CERTIFIED & ISO-APPROVED

CHICAGO / MIDWEST MOLDING COMPANY

HQC Incorporated’s excellence in close-tolerance precision injection molding is driven by management’s commitment to quality in every aspect of our business.

Quality assurance is one of the most important components of our production process. We are:

  • ISO 9001:2015 registered
  • ISO 13485:2016 registered
  • SQF certified
  • Interstate Milk Shipper (IMS) certified

In addition, we use APQP, SPC, PPAP, FMEA, DOE and Control Plans, as well as organization-wide training, to continuously improve our systems and procedures.

Our Quality Assurance Department also utilizes a fully equipped 24-hour testing lab staffed by certified technicians to monitor conformance to your product specifications.

Certifications